FAQ’S

FAQs

Games

Platforms

Are there rewards?

Games

  • All

As one of our valued usability lab testers you’ll be paid for your time and also be in with the chance to gain some exciting loot!

Those who test a game several times may even get their name in the credits, or a key for the game upon release

Updated: 24th August 2020

How do I get out of the User Research programs?

Games

  • All

If you decide you would like your data to be removed from the usability participation list, please email usability@team17.com.

Updated: 24th August 2020

Am I just being added to promotional mailing lists?

Games

  • All

Your email will be added to the usability mailing list, but will not be shared with any other Team17 newsletter or promotional mailing list. You will also be able to unsubscribe from the email but remain on the usability participation list.

Updated: 24th August 2020

How is my data protected?

Games

  • All

It’s important for you to know that we adhere to the Data Protection laws (GDPR) that came into place on 25th May 2018. Your data will be stored securely by Microsoft (you can read their Privacy Policy here).

Occasionally, the Usability team will download the spreadsheet to company PCs for the purpose of analysing the data, and searching for new participants. The Usability team will not share your personal data with anyone else within the Company. Here’s a look at the Team17 Privacy Policy.

Updated: 24th August 2020

What’s the difference between Usability and QA?

Games

  • All

Both usability research and QA are equally vital – but different – parts of game development.

It’s hard for developers to look at their own games objectively, so that’s where usability research comes in. We need usability testers to try our games and tell us what they do and don’t enjoy, so that we can improve them before release. That way players can get the best experience possible.

On the other hand, QA (or Quality Assurance) is specialised work undertaken by our talented QA team. Their focus is finding bugs and defects in the game’s software, a task which requires patience and persistence.

Updated: 24th August 2020

What happens after I sign up?

Games

  • All

Once you’ve signed up to our User Research program, you’ll be sent an e-mail if you’ve been selected for a testing session with us.

Updated: 24th August 2020

USER LAB

Want to visit our usability lab? Then take part in our User Research Program and come play new games before anybody else. Can’t be there in person? Don’t worry! We also run remote usability labs through Discord.

Sign up now to our user lab

BETA PROGRAMME

Help ensure our games are ready and raring to launch, your playing and feedback lets us know what works best or needs tweaks in the last stages of development.

Sign up now to our beta programme