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Worms Clan Wars

General Troubleshooting

All Platforms
Crash at intro movie

If you are experiencing a crash when the intro movie should begin (immediately after the Team17 splash screen), it might be that there is a conflict with some of your local video codecs.

To resolve this issue, please follow the steps below:

  1. Launch Steam
  2. Navigate to the Library tab
  3. Right-click on Worms Clan Wars
  4. Select Properties
  5. Navigate to the Local Files tab
  6. Select Browse Local Files…
  7. Open the folder DataPC
  8. Delete the Movies folder
  9. Attempt to run the game
Can’t make changes or create save

If you are unable to make customisations in the game or retain save information, please follow the steps below to ensure that you have the appropriate permissions for altering and saving local files

  1. Launch Steam
  2. Navigate to the ‘Library
  3. Right Click on the title of the game
  4. Select ‘Properties’
  5. Navigate to the ‘Local Files’ tab
  6. Click ‘Browse Local Files…’
  7. Select all content in the folder that appears and right click
  8. Select ‘Properties’
  9. Ensure that ‘Read-only’ is not ticked
  10. Click on the ‘Advanced’ button
  11. Ensure that the second option ‘Allow files in this folder to…etc’  is ticked
Steam Beta

In some instances, participation of the current Steam Beta can lead to instability.

To opt out of the Steam beta, please follow the steps below:

  1. Launch Steam
  2. Click on the Steam option in the top left of the window
  3. Choose Settings
  4. Navigate to the Account tab
  5. Find the Beta Participation section of the Account tab
  6. Check that this is set to Not participating
  7. If you are participating, please hit the Change… button and amend accordingly
  • TIGA Awards 2015
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    Outstanding Leadership
    Debbie Bestwick, Team17
  • MCV Awards 2015
    Person of the Year
    Debbie Bestwick
  • ID@Xbox
    Mega Sales Award
    The Escapists
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    Publishing Hero
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    Chris Davis
    Mouldy Toof, The Escapists
  • TIGA Awards 2015
    Playtonic Games
  • TIGA Awards 2014
    “Best Publisher”
  • Develop Awards 2014
    “Business Development”
  • UKIE’s gamescom
    UK Game of Show 2014
    The Escapists
  • App Store
    Best of 2013
    Worms 3
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