Please carefully follow the five steps below:
If you are experiencing a problem please confirm that your system meets the Minimum Requirements.
Minimum requirements are listed on the software packaging and within the corresponding website.
Please contact the Publisher of your product in the first instance for support information. As a Developer, we do request that you contact the Publisher in the first instance regarding support issues.
The Publishers of your title offer comprehensive help and advice.
Check the FAQs for the specific game you are having problems with.
The FAQs contain solutions and workarounds to commonly encountered problems.
Use the Search Facility to find if your problem has been discussed previously in our forum.
The Support/Technical forum contains useful threads answering frequently asked support questions.
If you are still unable to fix your problem then please complete and submit a Support Ticket.
Your details will be sent directly to our Technical Support Team, it is important that you follow the previous four steps before submitting a Support Ticket.